COVID-19 Statement

At Cera, we remain committed to protecting the health and well-being of our clients, professional care teams, office colleagues, and wider communities across the UK during the COVID-19 pandemic.

COVID-19 Statement

At Cera, we remain committed to protecting the health and well-being of our clients, professional care teams, office colleagues, and wider communities across the UK during the COVID-19 pandemic.

Regulated by

Care Quality Commission Care Inspectorate Wales

At Cera, we are committed to protecting the health and well-being of our users, professional care teams, office colleagues and wider communities across the UK during the COVID-19 pandemic. As the situation evolves, we are continually reviewing our procedures and are working closely with government and local health authorities to ensure our care services are delivered safely.

Our Registered Branch Managers continue to review and test local safety plans whilst monitoring staffing levels and service provision on a daily basis. We know who our most vulnerable users are and will prioritise their care when appropriate. We are communicating with Local Authorities and Clinical Commissioning Groups regularly and will work with them to ensure that we are able to maintain our services. 

Employee Guidance

Helping Prevent the Spread of COVID-19

  • Use personal protective equipment in line with guidelines
  • Wash hands frequently with soap and water
  • Cover mouth and nose with a tissue while sneezing or coughing
  • Dispose of used tissues promptly and carefully (bag and bin them)
  • Wash hard surfaces (e.g. worktops, doorknobs) with appropriate strength domestic cleaner regularly
  • Avoid unnecessary travel
  • Comply with social distancing guidelines issued by the government
  • Instruct colleagues to self-isolate and follow NHS guidance if they (or a member of their household) show any symptoms

"During this time, we are committed to doing everything possible to support our service users and colleagues. It is our duty to provide the best care when people need it the most and we promise to do so."

Nick Barker, Operations Director

Contact Us

Need More Information? Contact Our Branch Team